You can upload your electronic prescription (eScript) directly through our secure Script Upload Portal. It’s a fast and reliable way to get your order started.
Alternatively, your doctor can forward the prescription to us directly from their system. If you’d prefer this option, just let them know during your consultation.
For paper prescriptions or other formats, please contact our team for guidance on how to proceed.
We’ve made it easy to manage your repeat prescriptions online. Our Website gives you full control to request refills quickly and easily.
Simply enter in your e-script token, upload your approval documentation and our dedicated team of pharmacists will handle the rest.
At New Leaf Dispensary, we believe in price transparency. You’ll always receive a clear quote before finalising your order, and we never charge more than the supplier’s recommended retail price.
Shipping is available Australia-wide via our preferred courier service with full tracking included for peace of mind.
Yes. Because prescriptions are involved, deliveries require a signature and cannot be left unattended.
If no one is available at the time of delivery, your parcel will be taken to your local post office or collection point for secure pickup.
Orders confirmed before 2:00 PM (AEST) on business days will be processed the same day.
Orders received after this time will be handled the next business day.

Yes. Certain treatments became legally accessible in Australia in 2016. These therapies must be prescribed by a doctor with the necessary authorisation under the TGA’s Special Access Scheme or as an Authorised Prescriber.
Prescriptions must meet all federal and (if applicable) state-based requirements. Recreational use remains prohibited across Australia.
- Within Australia: You can travel domestically with your medication, provided it stays in its original packaging with the pharmacy label attached.
- Internationally: Many countries have strict laws. Check the rules for your destination — including any stopovers — before flying.
- Visit smartraveller.gov.au for up-to-date travel advice.
We advise against driving while undergoing treatment with certain natural therapies. Some ingredients can remain in your system and may return a positive result on roadside drug tests, regardless of whether your use is legal.
For updates on driving laws and advocacy, visit organisations like Drive Change.

Prescription expiry depends on the classification of your medication:
- Schedule 4: Valid for 12 months
- Schedule 8 (commonly used in natural therapies): Valid for 6 months
If you're unsure which category your medication falls into, our team is happy to check for you.
Some health funds may offer rebates for prescribed therapies, depending on your policy.
We can issue a tax invoice with every purchase so you can check with your provider for any rebates.